Do I need to contact anyone on the phone or in person to set this up?
Our service is completely online and you can get started straight away without waiting for anyone. Please refer to the ‘Why you need this’ section on our Home Page for more details.

What type of athlete is your service for – ie, who is this for? Can anyone do it?
Our service is for any athlete (who has a solid comprehension of the English language so they can complete the questionnaire) who wants to improve their sporting performances. Clients include high school athletes wanting to be recruited into talent identification programs and US Colleges, to masters athletes in their 50s, to professional athletes, to university/college players, male and female, amateur, professional, Olympic and elite level, fitness for fun and health people. Their interest may have been introduced through their coach or other support team member such as a sports psych, or from desperately needing to resolve conflict with team members, to a curiosity to learn more, or from disappointment in a recent performance.

How old does the athlete have to be to do your assessment?
We usually recommend that athletes are over the age of 16 years old. This is primarily driven by their understanding of the English language and ensuring that they understand the questions in the assessment. The assessment is comprehensive, yet simple but it does require a fair understanding of English. Younger athletes may be able to use the assessment but they will need an understanding of the English language the same as the average 16 year old. Please email info@athleteassessments.com if you have a more specific question about this.

I’m not very computer savvy – do you have to be clever on computers to use your assessment?
Our full service is online and you need a computer to access the assessment questionnaire and results. But we have designed it to be extremely easy to use and have tested it on lots of athletes and coaches to ensure that it is easy to follow and understand. There are even ‘tours’ available once you’ve completed your questionnaire to make it easy to find your way around your own web page that is created for you. Please let us know if you have any specific questions, otherwise it should be very straight forward. Actually, once you’ve completed the questionnaire, you can access your results, save and print all of the reports and supporting reference materials so you have a paper version. You don’t need to use the computer again after this, or you can use it further to access other great features like asking others to complete a questionnaire about you as they see you.

Do I have to get others to do an assessment on me?
This is completely up to you. You can just use athlete assessments to do a self-perception – only you do the questionnaire or you can also get others to complete a questionnaire about you as they see you. This is completely up to the individual athlete and they have full control of if and who they invite to do this (and there is no additional charge, it is all included in our service). Getting others (we call them observers) to complete a questionnaire about the athlete can provide valuable 360 degree feedback and in our experience, athletes gain significant benefits from this review. Just remember to ‘regenerate’ your report to get the feedback from the observers after they have completed their questionnaires. Also, please note that personal comments are only included in your report if more than three observers complete the questionnaire – we do this to provide them with privacy.

I’m a coach, and I don’t want my athletes to have access to their results until I’ve reviewed them all. Is this possible?
If you set yourself up using the ‘Sign up for Multiple Assessments’ and get your Coach/Manager log in, you can then invite your athletes to complete their assessments (you only need their names and email addresses to do this – and our system does all the rest for you ie we send them an email with their individual web links to complete their assessments). At the time you are inviting the athletes to complete their assessments, you can choose whether they have immediate access to their results or not. At a later point, when you are ready, you simply change this access by ticking a box in your Coach/Manager log in. There is a ‘tour’ available in your Coach/Manager log in that explains all of this in very simple terms.

I want to buy 6 assessments on behalf of my training squad, but I’m not the coach – can I use coach log in?
Yes – you can. You don’t have to be the coach – just someone who wants to buy more than one assessment (you can buy them cheaper then too if it is more than four!). To buy more than one assessment, click on ‘Sign up for multiple Assessments’. This will provide you with a Coach/Manager login and through this you can invite yourself and others to complete an assessment.

I don’t live in Australia or the USA – which currency should I buy in?
Lots of people from around the world want to buy our assessments and they can. You can choose which currency you purchase in, either A$ or US$ - it is completely up to you and you may find that one is cheaper than the other depending on your country's currency?

I’m confused about which website to go to? www.athleteassessments.com or www.athletedisc.com?
You are very observant! Athlete Assessments owns and uses both of these sites… www.athleteassessments.com is the site we use to market and provide detailed information about our services and www.athletedisc.com is the site where all of the technology that delivers the assessments is located. If you haven’t done your assessment yet and want more information, stay on our www.athleteassessments.com site as there is much more information for you here. You can also log in if you have done your assessment already through this site. Actually, this site can give you all the information and provide you with all the access to our system through the appropriate log ins (athlete or coach/manager). Also, if you are referring others to our services, please always use www.athleteassessments.com. (However, if you are familiar with Athlete Assessments and you’ve done your assessment, you can access your results and log in straight from www.athletedisc.com.)

I don’t have access to a credit card and I see that you take MasterCard and Visa – I want to purchase your assessment but not sure how I can pay?
In most cases we can work around this – please email accounts@athleteassessments.com explaining your situation and which country you are in and I’m sure we can work something out – our motto is to do everything we can to help our clients!